We are here to answer any question you may have.
Information We Collect
1.1 Personal Information: When you register for our App, we may collect certain personal information from you, such as your name, address, CNIC (Computerised National Identity Card) information, phone number, and location. We collect this information for verification purposes to ensure the integrity and security of our App and Services.
1.2 Device Information: We may automatically collect information about the devices you use to access our App, such as your device type, operating system, and unique device identifiers.
1.3 Location Information: With your consent, we may collect precise location information from your mobile device to provide you with location-based services and relevant agricultural information.
1.4 Usage Data: We may collect information about how you use our App, including the features you interact with, the pages you visit, and the actions you take while using the Services.
1.5 Camera and Photos: With your permission, our App may access your device’s camera and photo library to enable you to upload images and use features that require image capture or processing.
How We Use Your Information
2.1 Providing and Personalising Services: We use the information we collect to provide you with the Services, including personalized recommendations, agricultural insights, and relevant content based on your farming activities and preferences.
2.2 Verification Purposes: We collect your personal information, such as your name, address, and CNIC information, for verification purposes to ensure the integrity and security of our App and Services. This information is used solely for identity verification and will not be shared with third parties without your consent, except as required by law.
2.3 Communication: We may use your contact information to send you important updates, newsletters, marketing materials, and promotional offers related to our App and Services. You can opt out of receiving these communications at any time by following the unsubscribe instructions provided in the emails or contacting us directly.
2.4 Improving and Analysing Services: We may use the collected information to analyze trends, understand user behavior, and improve the functionality and performance of our App and Services.
2.5 Customer Support: We may use your information to respond to your inquiries, provide technical support, and address any issues you may encounter while using our App and Services.
2.6 Aggregated Data: We may aggregate and anonymize the information we collect to generate statistical or other analytical data for various purposes, including research, market analysis, and improving our Services. This data will not personally identify you.
2.7 Legal Compliance: We may use and disclose your information to comply with applicable laws, regulations, legal processes, and enforce our Terms of Service.
How We Protect Your Information
We understand the importance of data security and implement reasonable technical, administrative, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Our Services may integrate with third-party services, such as weather providers and agricultural suppliers, to enhance your experience and provide you with valuable information. These third-party services may have their own privacy policies and terms of service. We are not responsible for their privacy practices and encourage you to review their policies before providing any personal information.
Our Apps and Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we may have collected data from a child under 16, please contact us immediately.